Privacy Policy

1. Introduction

Potty Plant Pty Ltd ("we," "our," or "us") is committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Personal Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, postal address, and phone number.
• Account Information: Username, password, and other registration details.
• Payment Information: Credit/debit card details and billing information.
• Order History: Details of products you have purchased from us.
• Technical Information: IP address, browser type, operating system, and browsing behavior on our website.
• Location Data: Geographical location information if enabled on your device.

3. How We Collect Personal Information

We collect personal information through:

• Direct Interactions: When you register an account, place an order, subscribe to our newsletter, or contact us.
• Automated Technologies: Cookies and similar tracking technologies that collect technical information as you interact with our website.
• Third Parties: Analytics providers, advertising networks, and payment processors.

4. Use of Personal Information

We use your personal information for the following purposes:

• Provision of Services: To process and deliver your orders, manage your account, and provide customer support.
• Communication: To send you updates, promotional materials, and information about our products and services.
• Personalization: To tailor our website content and advertisements to your preferences.
• Analytics: To analyze website usage and improve our services.
• Legal Compliance: To comply with legal obligations and protect our rights.

5. Disclosure of Personal Information

We may disclose your personal information to:

• Service Providers: Third-party vendors who assist in operating our website, conducting our business, or servicing you.
• Legal Authorities: When required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

6. International Data Transfers

Your personal information may be transferred to and processed in countries other than Australia. We ensure that such transfers comply with applicable data protection laws and that your information remains protected.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8. Retention of Personal Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Your Rights

You have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of any inaccurate or outdated personal information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Withdrawal of Consent: Withdraw consent to the processing of your personal information where consent was previously provided.

To exercise these rights, please contact us using the details provided below.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: grass@pottyplant.com.au
• Postal Address: Suite 16/5 Campbell Parade, Bondi Beach NSW 2026 Australia
• Phone: 02 7908 4628