Barney and Julia at the Zetland markets 2015

After 7 years, our prices are changing, effective 1st of June 2022.

When I started Potty Plant back in 2015 it was just myself and Barney fulfilling orders from my mum’s backyard (I was late to leave the nest). So the prices you pay now are exactly the prices we started off with 7 years ago!

As we have grown and evolved exponentially so have the 3 Fs: freight, fuel and fertiliser costs not to mention salaries and wages. These goods and services are integral for the day to day operations of our business. 

Improvements

We are continuously listening to our customers and improving our product and service. Here are just some of the improvements we have implemented recently. 

  • We’ve moved away from 3rd party couriers (in 95% of locations) and use our own dedicated Potty Plant drivers with live tracking available. 
     
  • We have more than doubled our customer service team so you get super fast responses to your queries.
     
  • We only use compostable liners and gloves which are not only better for the environment but also a lot more expensive to source.
     
  • Interstate grass is now sent with refrigerated trucks which keeps the grass fresher.
     
  • We have developed a new product – the Canopee which protects your grass from the rain and is available to purchase now. 

Barney waiting for our weekly orders to be picked up in 2015 (this is all orders at the time!)

We understand the effect small price increases can have on your day-to-day life, however we value your support to be able to serve you better.

We would also like to inform you that scheduled payments will be moved to Wednesdays when the price increase takes effect, this gives people the opportunity to ensure their order is processed before the Sunday night cut-off well in advance.

If you are not okay with the price increase please request that your subscription be cancelled no later than Sunday 22nd May to avoid a charge at the new rate.

We thank you so much for your support over the last seven years and we look forward to growing with you in the future. Please feel free to contact our wonderful customer service team on [email protected] if you have any questions.

Kindest regards

Julia Sakr
Founder Potty Plant