Customer Reviews
Real reviews from Google and Facebook.
Game changer! We live in an apartment and Potty Plant has made it super easy to toilet train our puppy. We get ours delivered fortnightly and it's always in excellent condition and easy to change. Highly recommend if you live in an apartment or don't have a grass area in your backyard. The team is also super nice and responsive! Thank you for making our lives so much easier!
We’ve used Potty Plant in our apartment building for the last 18 months and it’s been brilliant. Frankie (puppy) caught on really quickly that this little patch is where he does his thing and we’ve never looked back. Whilst there’s nothing quite like going outside for a walk and a sniff around, in an apartment building this isn’t always possible so Potty Plant brings the closest thing to the outdoors onto the balcony. Delivery has always been on time (every two weeks to the day) and payment is super easy. Service from the team is exceptional. Potty Plan is highly recommended by both Frankie and me.
A great service. We had a weekly delivery that arrived on time and which we then placed in our frame. Our two dogs enjoyed their piece of nature, high up on our apartment balcony. Any queries were dealt with promptly. Overall great customer service. Would highly recommend.
I absolutely love your service (my little one hasn't yet stepped on the potty plant as she hasn't arrived!). I was due to receive the potty plant on Saturday but my puppy arrives on Friday and I contacted you guys on Tuesday to see if you could deliver it earlier or if I could pick it up somewhere, to which in all fairness, there was no scheduled delivery for my area before Saturday. However, you guys went above and beyond and I received my potty plant this morning (Wednesday!). Thank you so much for an excellent service and therefore, an excellent experience for me! I will certainly continue to buy your products for my little one going forward. Well done!
Potty Plant is an AMAZING invention! I had my little pup potty trained in just 3 days... I would recommend to everyone getting a pup!
Our Mini Bull Terrier ‘Ivy’ received her potty plant today and it’s an absolute success!
We’ve just built our dream home and we have no fencing yet and we have nothing but dirt/mud, so she hasnt been able to go to the toilet much outside.
However she has made great use of our balcony 😩😩😩.
We’ve put the potty plant out on the balcony and she is thrilled and so am I! No more mess for me.
Thank you so much!
Your customer service was amazing!
Potty Plant is perfect for apartment living. We've turned one balcony into our dog's backyard with a comfy chair, his water bowl and his fresh grass. We have a great alternative to use when we don't want to leave the apartment in our PJ's! 💕
We recently got our Potty Plant delivered and our 9 week old puppy loves it! No ugly smelly wee pads lying around and excess plastic waste. The Potty Plant looks great in the corner of the lounge room too near our other pot plants.
My puppy arrived late on a Friday night and Potty Plant ensured that her toilet was delivered before she got here. And she loves it. It is making toilet training much easier!!
They have been extremely helpful and fast with responses to all of my questions and arranging delivery. I couldn't be happier. Highly recommend.
I live in a small apartment and this made toilet training so much easier - my puppy naturally took to the grass. They look good, are easy to swap over and replace. The set up cost is higher than other options but it's worth it - makes it so much easier to deal with and avoids leakage - and looks a lot better. The customer service is amazing - I missed a cycle due to my own fault and they dispatched one straight away (outside of their normal delivery slot) at no extra cost. Couldn't recommend any higher!
Such a great investment! We used this for our pup until he was about 6 months old and it got him used to the feeling of grass. He has since never done his business in our house, which is amazing!
I can't recommend this product enough!
A side note, don't leave out in the rain or overwater unless you want a messy changing job.
Thanks so much Potty Plant for making our lives easier ❤🙏
This service has been incredible! We absolutely recommend Potty Plant to anyone who's looking for a solution for their dogs. We were in an apartment on the top floor and the grass stayed fresh, didn't smell and our puppy loved it! We're moving in to a house now, but don't know what we would have done without it. Don't waste your money on puppy pads! Go straight for the grass 🙂
Great customer service.
Very quick to respond to any enquiries and requests. I used the service for over 2 years with no issues at all. I have a decent sized dog and the potty plant is perfect for her and the balcony.
Love potty plant
Have tried the other grass home delivery services and have come back to Potty Plant!
Very quick delivery, always fresh, love how big it is! Easy to clean up and get rid of too. Definitely worth buying the case with lock from their site too which the grass sits on!
Dog loves it and knows where to go to the toilet straight away and the second I got it she knew exactly what to do! Worth the money for my apartment living
Also great customer service! Replies quick, very easy to get in touch with!
My now 9 week old pup has been living in my apartment for a week now and she has only ever made 2 mistakes inside which were both my fault. She now takes herself out on her own which is mind blowing.
100% Recommend this product to anyone. You won't regret it and it makes the whole process of toilet training your new pup so much easier.
I highly recommend for anyone with pups and can definitely see it be great for older dogs too.
Keeping mess in one area And was a great help in stopping random hidden “surprises”.
Highly recommended this service to all dog owners looking for a clean and reliable solution for their dogs toilet needs.
5 stars from me.
Very happy customer.
Sasha
My new puppy Dora is loving Potty Plant and using it unprompted just after a day! The grass is really fresh and I know she wants to play on it more than she wants to actually use it. Really happy with the customer service and product ☺️
Potty Plant has been amazing for my 2 chihuahua puppies. They are both now toilet trained thanks to Potty Plant and they love their grass. Highly recommend and great reliable service.
My dogs and I are big fans of the Potty Plant. It is really a clever idea and a life saver for me as my dogs were easy to toilet train with it . The various options for regular grass delivery are very convenient. Customer service is second to none! Thank you team!
This service was perfect while I needed it for my pup. Highly recommend
The Potty Plant customer service has been incredible!
Email responses have been speedy and super helpful.
The product looks great and the grass looks green and luscious. Very excited to get our new puppy in a couple of days and for her to test out the product.
Thank you Potty Plant!
What an awesome product. Perfect for apartment doggies. The structure of the potty is high quality and the grass delivery always fresh and actually growing. It was quite warm at my place with lots of sun so I kept the grass on top top shape with a quick water. Deliveries were timely and Con always super helpful with customer service.
Highly recommend.
This business is amazing, such a brilliant service.
My dog was a nightmare... stubborn, but as soon as we introduced the Potty Plant he was suddenly sorted... it was so natural.
The team are so understanding and caring; they're always happy to help and provide a personalised touch...
if you are tossing up between Potty Plant and another brand/service... take it from me... the Grass is Green with Potty Plant.